Some Strategies for Complexity:

Complexity, by definition, cannot be managed.  Complicated can, yes – but not complexity.  The best we can do is acknowledge it, and then try to look at it in smaller chunks, evaluating each one independently, before then putting those chunks back together to form larger entities that must also be evaluated.  This requires people who are willing to say “I don’t know,” “I don’t have an answer,” instead of trying to reduce the complexity to something complicated just to make it easier to respond to.  When the temptation to reduce complexity to complicated is indulged, then no one is still looking for those hidden dynamics and relationships, so they will inevitably catch us by surprise.